Fees, payouts & disputes

For standard retail (low-risk) merchants, the fee is: Interchange + Scheme Fees + 0.50% + EUR 0.15 per transaction. The EUR 0.15 Network Access Fee includes network authorization, 3DS authentication, and tokenization. For high-risk merchants (CBD, vapes, nicotine, iGaming), we offer custom pricing. If you process over EUR 20,000 per month, contact us for a custom IC++ quote.

For EUR pricing: Network Access Fee: €0.15 per transaction; refund fee: €0.25; settlement fee: €0.25 per payout; chargeback fee: €30.00. Your agreement shows the currency and fees that apply to your account.

We waive our percentage markup on every refund. You only pay a flat EUR 0.25 Network Processing Fee to cover the raw bank and authorization costs. Unlike providers such as Stripe or Qliro who keep the original processing fee on refunds, we do not profit from your returns.

For most standard retail (low-risk) merchants, the current public terms are daily or weekly payouts, T+1 or T+2 transfer speed, and a 0% rolling reserve. For specialized or high-risk merchants, the current public terms are weekly or monthly payouts, T+3 to T+7 transfer speed, and a 5%–10% rolling reserve held for up to 180 days. Final terms are determined during underwriting and confirmed in your merchant agreement. The current EUR settlement fee is €0.25 per payout. See Cash Flow & Payouts for details.

Yes. We specialize in high-risk payment processing for industries including CBD, nicotine pouches, vapes, seeds, online casinos, iGaming, forex, and crypto exchanges. We are backed by Tier-1 global acquiring infrastructure and provide enterprise-grade processing with sophisticated underwriting and dedicated compliance support. We guarantee better pricing and better terms than what you currently have. Contact us for a custom quote.